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Cover More Reviews

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Overall Rating

5.0
7 Reviews
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About Cover More

Cover-More is a global travel insurance provider that has been protecting travellers since 1986. They offer a range of travel insurance products and services. Their products include Single Trip, Annual Multi-Trip, and Inbound policies that can cover Australian residents travelling internationally and within Australia. They provide different levels of coverage, including International Basic, International Comprehensive, and International Comprehensive+. These plans offer various benefits such as pre-trip cover if you're diagnosed with COVID-19, on-trip cover if you're diagnosed with COVID-19, unlimited overseas emergency medical expenses, luggage cover, existing medical conditions cover available, and optional cancellation cover. They also offer rental vehicle insurance excess and rental vehicle comprehensive cover. In addition to insurance, they provide round-the-clock assistance through their world-class emergency medical assistance and health support alarm centres. They also have an app where customers can access their travel insurance policy details, up-to-date travel advice, real-time safety alerts, and 24/7 emergency assistance.

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Cover More Customer Reviews (7)

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Kevin Rogers
Kevin Rogers
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Feb 14, 2023
Faith Summers
Faith Summers
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Feb 13, 2023
Sean Spitler
Sean Spitler
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Feb 9, 2023
Silke Unger
Silke Unger
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Feb 9, 2023
Roza Kiss
Roza Kiss
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Feb 9, 2023
Peter Allen
Peter Allen
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Feb 9, 2023
Stine Eriksen
Stine Eriksen
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Feb 8, 2023

Cover More Customer’s Q&A

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Cover More FAQs

FAQ

About covermore.com.au Prices and Cost?

Cover-More offers a variety of travel insurance plans for Australian residents. They have Single Trip, Annual Multi-Trip, and Inbound policies. The Single Trip policy covers Australian residents travelling internationally and within Australia on single trips only. They offer International Basic, International Comprehensive, and International Comprehensive+ plans. The International Basic plan is designed for travellers who want cover that helps protect against the essentials only. The International Comprehensive plan provides the benefits travellers want and much more, helping to keep you and your belongings safe while you're overseas. The International Comprehensive+ is Cover-More’s most comprehensive international cover. It contains all their key benefits and highest coverage amounts for those travelling abroad. Both Single and Annual Multi-Trip policies are available on this plan. They also offer Domestic Comprehensive and Domestic Basic plans for trips within Australia. The prices and costs of these plans are not explicitly mentioned and may vary based on the details of your trip and the level of coverage you choose..

FAQ

About covermore.com.au Popular Products and Services?

Cover-More is a travel insurance provider that offers a variety of products and services. Their popular offerings include Single Trip, Annual Multi-Trip, and Inbound policies. These policies can cover Australian residents travelling internationally and within Australia. They also offer a Cover-More annual travel insurance plan for frequent travellers.

Their insurance plans come in different tiers, including International Basic, International Comprehensive, and International Comprehensive +. The International Basic plan is designed for budget travellers and includes pre-trip cover if you're diagnosed with COVID-19, on-trip cover if you're diagnosed with COVID-19, unlimited overseas emergency medical expenses, up to $5,000 luggage cover, existing medical conditions cover available, and optional cancellation cover.

The International Comprehensive plan offers more extensive cover and benefit limits, including pre-trip cover if you're diagnosed with COVID-19, on-trip cover if you're diagnosed with COVID-19, unlimited overseas emergency medical expenses, up to $15,000 luggage cover, existing medical conditions cover available, optional cancellation cover with Cancellation Extensions, and rental vehicle insurance excess.

The International Comprehensive + plan includes everything the Comprehensive Plan offers and more, with higher benefit limits, up to $25,000 luggage cover, and optional cancellation cover with Cancellation Extensions.

Cover-More also has an app where travellers can access their travel insurance policy details, get up-to-date travel advice, receive real-time safety alerts, and get 24/7 emergency assistance. They also offer 24/7 access to their Emergency Assistance Team and have over 35 years of travel and medical assistance expertise.

FAQ

About covermore.com.au Payment Method?

Cover-More, an Australian travel insurance provider, has a straightforward payment method for approved claims. If your claim is approved, the settlement will be deposited into your nominated bank account. They do not make payments to a credit card. This method is preferred as it is faster and safer. The easiest way to lodge a claim with Cover-More is using their online claims tool. You will be required to submit documentation to support your claim, such as receipts and reports. If you cannot access Cover-More’s online tool, you can mail your claim to their offices. For this, you will need to download a travel insurance claim form and post it and your supporting documents directly to them. All claims require a fully completed claim form. If your claim is arising from a medical condition, please ensure that the Medical Form is completed by the usual medical practitioner of at least 12 months for the person whose condition caused the claim. If you booked via a travel agent, please have your agent complete the agent form and supply the necessary documents for the assessment of your claim.

FAQ

What is the shipping policy of covermore.com.au?

Covermore.com.au is a travel insurance provider, so they don't have a traditional "shipping policy" as you might find with a retail company. However, they do have policies regarding how their insurance products are provided to customers. Their policies can cover Australian residents travelling internationally and within Australia on single trips only. If you've already left home and are on your trip, this cover is subject to a 3-day no cover period. They offer cover for one-way trips provided you are not staying for longer than 12 months. If you cancel your policy within a cooling-off period of 21 days after you are issued your Certificate of Insurance, you will be given a full refund of the premium you paid, provided you have not started your journey, or you do not want to make a claim. For any changes to your policy or for more specific inquiries, it's best to contact their customer service directly.

FAQ

How do I make a claim with Cover More?

Customers can make a claim with Cover More online through their website or by contacting their customer support team at 1300 72 88 22. They will require documentation to support the claim, such as medical records or police reports.
FAQ

Does Cover More offer any additional travel-related services?

In addition to travel insurance, Cover More provides other travel-related services such as travel tips, destination guides, and a mobile app that allows customers to access their policy information and emergency assistance services while on the go.
FAQ

Can I purchase travel insurance if I have a pre-existing medical condition?

Cover More offers coverage for some pre-existing medical conditions, subject to their terms and conditions. Customers are advised to check their policy wording or contact their customer support team for more information.
FAQ

What is Cover More's emergency assistance service?

Cover More offers 24/7 emergency assistance services for customers who require support while traveling, such as medical assistance or emergency evacuation, at 1300 72 88 22.

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